Nicole Smith is a skilled Acquisition Specialist with US Federal Contractor Registration. Known for her amazing customer service and expert knowledge in the field of government acquisition, Nicole is dedicated to her clients and will do whatever it takes to make sure they are successful. Before working with a client Nicole Smith conducts technical assistance meetings to assess a business’s federal presence along with chances for success. She will find out if a business qualifies for any federal set-asides, which marketing programs would best suite their business model and discover agency-spending trends among Federal buyers. Nicole Smith has a rapid expanding client base due to her love for Federal acquisition and helping small businesses thrive in the federal marketplace. She has managed to help her clients win millions of dollars in new revenue thanks to her customized government marketing campaigns. She is a graduate of the University of Phoenix with a degree in Psychology, which has helped her connect with business owners when developing brand awareness campaigns to partner with federal officials. She is an expert in simplified acquisition contracts, micro-purchases, sealed bidding, and procurement outreach marketing. Some of her accolades include multiple Client Retention Awards along with Customer Service Awards.
Nicole is also approved by US Federal Contractor Registration to train, mentor and enroll businesses in the Simplified Acquisition Program, as seen at http://www.simplifiedacquisitionprogram.org.
- 2016 – President’s Award
- 2016 – Third Place Technology Sales Award (Most Website Clients)
- 2016 – First Place Customer Service Award (Lowest Cancels)
- 2016 – First Place Client Retention Award (Most Renewals)
- 2015 – The Client Retention Award
[We received] excellent results with good response, and they made the work flow easy.
— Suraa Adnan, Scopesky Communications
I would really like to thank Melissa B. and Nicole S. for your assistance in this matter. You both made the process very easy and understandable.— Marraya B., National Consortium of TASC, Inc., dba National TASC
I am writing to commend the assistance of Nicole Smith in the matter of my renewing a SAM registration. In the past, Ms. Smith has been of the utmost assistance in walking me through the initial process. This year when the renewal was due, Ms. Smith was again highly professional and helpful. Because of an error I made, my account was charged for a five-year renewal. This was extremely distressing to me, because of my partners’ reactions. Ultimately, Ms. Smith was significantly helpful in remediating the situation and alleviating my concerns. Her response in all circumstances was extremely fast and entirely helpful. I want to commend her highly professional demeanor and willingness to go above and beyond to assist a client. I anticipate many future renewals with her.— Sandra H. Heater, Ph.D, Managing Member Tuclas, LLC
I want to express my deep gratitude for your assistance earlier today with the process of getting our organization on its way to being registered with sam.gov and grants.gov. You were patient, thorough, knowledgeable, and able to help me and my colleague at the International Foundation for Science (based in Stockholm) make progress on our efforts to respond to a notice of funding opportunity with the US Government.— William Savage, International Foundation for Science Consultant
The company that I work for Alphatec Spine we had to renew our SAM registration within the last week. As this is my first year being involved with this system and the processes. Kristen Salonia-Scheidell & Nicole Smith. Were very helpful, professional, and went above and beyond to ensure that I understood the process and explained the various fees and amounts. They are both available when you call (not saying that aren’t working with other customers). But each time I have called I have actually had an opportunity to speak with them. They are both very responsive to any questions that I have asked. They both have made this entire process bearable and I feel more confident than I initially was when I received the notice that our SAM registration was about to expire. Thank you both so very much for your awesome customer service.– Nakia Williams, Alphatec Spine, Inc.
Nicole Smith handled my federal contractor registration and did an excellent job for me. She is hard-working and very knowledgeable in her field, and still advises me from time to time. — Cephas Edwin Banrard, Jr., LACE Independent Travel President and Owner
I would really like to thank Nicole S. for [making] the process very easy and understandable. — Marrya B., National Consortium of TASC, Inc. dba National TSAC
Nicole has been very helpful in the advancement and presentation of my company. Ms. S. has shown exemplary and profound understanding in being able to advice and assist the marketability of my company. — Manuel V., Vee Enterprise